ZenStax provides software, data, network, CRM, ERP, security, and workflow-automation services. We aim to collect only the information needed to respond to enquiries, provide our services, operate our website, and improve how visitors use it.
1. Who we are
ZenStax (referred to in this policy as “ZenStax”, “we”, “us”, or “our”) operates zenstaxit.net and provides business technology services from the United Arab Emirates.
For questions about privacy or this policy, contact us at contactus@zenstaxit.com.
2. Information we collect
We may collect the following categories of information:
Information you provide directly
- Your name, company name, email address, phone number, and job title.
- The contents of an enquiry, service request, meeting request, or message you send to us.
- Information you provide during calls, meetings, proposals, or service delivery.
Website and technical information
- Pages viewed, referring source, approximate location, device type, browser, and visit timing.
- General interaction events, such as a CRM demo view, a contact-button click, a WhatsApp click, or a contact-form submission.
- Information necessary to protect the website against misuse, fraud, spam, or security threats.
Please do not send confidential client records, passwords, payment-card information, government-identification documents, or other sensitive personal information through our general website contact form unless we specifically request it through an appropriate secure channel.
3. How we use information
We may use personal information to:
- Respond to enquiries and communicate about requested services.
- Arrange consultations, prepare proposals, and provide CRM, ERP, software, data, network, security, or automation services.
- Maintain business records and manage customer relationships.
- Improve website content, services, user experience, and conversion paths.
- Measure the performance of pages, demonstrations, and contact calls to action.
- Protect our systems, prevent misuse, and comply with applicable legal obligations.
We do not sell personal information. We do not use website analytics events to intentionally collect a visitor’s name, email address, telephone number, enquiry text, or other direct personal identifiers.
4. Analytics and cookies
We may use privacy-conscious website analytics, including Vercel Web Analytics, to understand aggregated website usage. This can include page views and general events such as visits to a demo, clicks on a call-to-action button, clicks on a WhatsApp or phone link, or a completed contact form.
Analytics helps us understand which pages are useful, whether a visitor reaches the contact page, and which general traffic sources bring visitors to our website. We use this information to improve our website and business communications.
We may use essential cookies or similar technologies needed for the website to function, for security, and to remember basic preferences. If we add non-essential advertising, retargeting, heatmap, session-recording, or marketing-cookie technologies, we will update this policy and provide an appropriate notice or consent mechanism where required.
6. Retention and security
We retain personal information only for as long as reasonably needed to respond to an enquiry, provide services, maintain business records, resolve disputes, protect our business, or comply with legal and accounting obligations.
We use reasonable organisational, technical, and administrative measures designed to protect information against unauthorised access, loss, misuse, alteration, or disclosure. However, no website, email system, or internet transmission can be guaranteed completely secure.
7. Your rights and choices
Subject to applicable law, you may request access to, correction of, deletion of, restriction of, or information about the use of your personal information. Where processing relies on your consent, you may withdraw that consent at any time. Withdrawal will not affect processing that occurred before the withdrawal or processing that is otherwise permitted or required by law.
To make a request, email contactus@zenstaxit.com with the subject line “Privacy Request.” We may need to verify your identity before completing a request.
8. International processing
Our service providers may process information in countries other than the country where you live. When this occurs, we take reasonable steps to use appropriate safeguards and to limit processing to the purposes described in this policy.
9. Children’s privacy
Our website and services are intended for businesses and adults. We do not knowingly collect personal information from children. If you believe a child has provided personal information to us, please contact us so that we can take appropriate action.
10. Changes to this policy
We may update this policy from time to time to reflect changes in our services, website technologies, or legal obligations. We will post the updated version on this page and update the “Last updated” date above.
11. Contact us
For privacy questions, requests, or concerns, contact ZenStax at:
ZenStax
United Arab Emirates
Email: contactus@zenstaxit.com
Website: zenstaxit.net